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Transparent Language Online (General)
User Account Information
- Login Problems
- Unsubscribe from Transparent Language Online emails
- Deleting Transparent Language account and personal data
- Deleting your Transparent Language Online account via the mobile app
- Guest accounts in Transparent Language Online
- Forgot Password? Here is how to reset your password
- I signed up for the 14 Day Trial but I cannot log in and nothing has happened. Why?
- Recovering a username and/or password for your Transparent Language Online account
- Why do you ask for an email address to register as a user?
- Issuing a GDPR “forget me” request
- Deleting stored data
- My activation code is not working
Activity and Feature Usage
- Resources available for offline use
- Changing to a different language
- How to resume lesson from previous login session
- Unable to select a language
- Downloading a completion certificate
- Downloading/printing a lesson as a PDF file
- Downloading companion workbooks, guides, and documents
- Running a My Transcript report
- Transparent Language Online: Essentials Courses
- Why do vocabulary items keep repeating themselves in the activities?
- Using the Practice Panel to Refresh Stale items
- Reviewing a completed lesson
- Using the Browse screen and finding more content
- Help documentation and more information
- Transparent Language Twitter and Facebook links
Sound/Recording Problems
Trial and Subscription Information
- Purchasing Your First Transparent Language Subscription
- Signing up for a free Transparent Language Online 14-day trial
- Transparent Language Online: Subscription costs
- Adding a subscription to an existing account
- Locating my activation code for my purchased Transparent Language Online product
- Handling an expired trial/subscription for Transparent Language Online
- Getting an extension of another 14-days for the Transparent Language Online trial