Updating administrator contact information

Keeping your contact information up to date is important so we can communicate with you! Designated administrators for each library will receive product updates, notifications of system downtime, and more.

How to update your admin contact information

We understand that from time to time, roles change hands. When update emails are sent and we receive auto-reply emails indicating that someone has left their position, we do our best to follow-up to ensure we have a valid library admin in our contact records.

If you would like to reach out to us directly to update your library's admin contact information, please send us an email to library-sales@transparent.com

What can library administrators do?

As the designated administrator for your library's Transparent Language Online account, you will receive important updates a few times per year on topics such as:

  • System downtime for updates and other update information
  • Upcoming training webinars 
  • Marketing materials
  • Any other important information that needs to be communicated to our admins

We encourage you to share our updates with your colleagues!

You'll also have access to our reporting tools within our administrator portal, so you can run reports on usage.