Below you will learn more about Transparent Connect Capstone Courses including cancellation and rescheduling policies. (Last updated: November 11, 2025)
Transparent Connect: What is a Capstone Course?
The Transparent Connect™ Capstone course is a highly individualized 48-hour online course that combines:
- 32-hours of customized asynchronous (self-guided) tech lessons
- 16x 1-hour virtual one-one-one tutoring sessions.
Learn more about how the blend of self-guided tech lessons and tailored instruction time is more effective than either approach alone. https://www.transparent.com/white-papers/declaratively-accelerated-blended-learning
Note: For US Government personnel, this may also be called CL-150 Connect Capstone, referencing the CL-150 Platform, which is used to deliver the tech lessons.
Transparent Connect: Capstone Course Policies
Orientation Session
Your first Capstone session includes an Orientation with your tutor. During this session, your tutor will introduce you to the platform, assess your language proficiency, and assign your first tech lesson(s).
16 Virtual One-on-One Sessions
Each session will include tech platform lesson(s) assigned by your tutor to complete independently, followed by a live 1-hour session.
Cancellation and No-show
If the student provides at least 24 hours’ notice, the session will not be deducted from their remaining session count. If a student is a “no show” or cancels within less than 24-hour's notice, the session will be deducted from the student’s session count.
Exceptions may be given for medical emergencies or other extreme personal circumstances, but documentation may be required.
Rescheduling
A session may be rescheduled by either the student or tutor at least 24 hours before the scheduled time. No more than two student-initiated reschedules are permitted. A third reschedule will be treated as a cancellation, and one session will be deducted from the student’s total. A new session must then be scheduled.
Late Arrival by the Student or Tutor
Sessions begin and end at the scheduled times. If a student arrives late, the session will still end on time. If the student is more than 10 minutes late, the tutor will close the session and mark it as a “no show.” If the tutor is late, the student should wait 5 minutes before leaving the session and notify Connect management at connectmanagement@transparent.com. A tutor’s delay will not count against the student’s session time.
Tech Issues
Time lost due to a technical issue will not count against the student’s session time. In such cases, the tutor may extend the current session, extend a future session, or cancel the session without deducting it from the student’s total session count.
End of Sessions Reminder
Near the end of the course, the student will receive a reminder that the sessions are concluding, along with an invitation to renew the sessions if desired.
Refund
Purchases of Transparent Connect Live Instruction may be refunded 100% within 5 calendar days after the first live class. A 50% refund will be given within 5 calendar days after the second live class. After the third live class, there is no refund.