Section 508 Compliance Statement (2017 Revised Standards)

As the Transparent Language Online system updates existing functionality and develops new capabilities, we methodically address the support of accessibility for learners with special needs.  Transparent Language Online has not been tested for 508 or ADA compliance by third-party experts, although good programming practices and our own on-going internal testing, we are working to support more and more aspects of 508 compliance. Our team is building knowledge of 508 standards, so that where feasible we can support the broadest possible access to our learning system. Below is a listing of the 508 criteria for web sites with our current assessment of Transparent Language Online status for each criteria.

All WCAG A & AA Success Criteria

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations
1.1.1 Non-text Content(Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: All audio content in the program does have text equivalent.

A closed caption option is present in videos that support subtitles.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports with exceptions Web: Alternative text is present for all activities with the exception of one.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: A closed caption option is present in videos that support subtitles.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Does not support Web: Audio descriptive text for videos is not available for all videos, but is in the process of being added to the program.
1.3.1 Info and Relationships (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: All key program structure and relations are conveyed through text.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Context is presented in a meaningful way.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Media is presented in a meaningful way.
1.4.1 Use of Color (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Colors pass the minimum of 3:1 contrast ratio.
1.4.2 Audio Control (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Volume control is available in courses, and sound can be paused.
2.1.1 Keyboard (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Tabbing through the main learning UI is supported and all of the learning activities were recently updated to support compliant keyboard tabbing.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Keyboard traps are avoided.
2.2.1 Timing Adjustable (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: The only timing that we enforce is timing out inactive users and timed learning activities. During a time out the user is given time to cancel the log out, and accessibility settings are being added to practice timed learning activities in an untimed format.
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: There are mechanisms to pause and stop content from playing, except for activities in which it is essential.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: No quick flashes occur at site.
2.4.1 Bypass Blocks (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software) – Does not apply to non-web software
602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports Web: The site fully complies with all relevant guidelines
2.4.2 Page Titled (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: PDFs and web pages contain correct title elements.
2.4.3 Focus Order (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: PDFs and web pages contain correct title elements
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: All links contain apt text descriptions or alt tags.
3.1.1 Language of Page (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Language attributes are specified within HTML and PDFs.
3.2.1 On Focus (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Focus on a component does not change the context.
3.2.2 On Input (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Changing of interface settings does not case a change of context.
3.3.1 Error Identification (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Error messages are given to the user when input errors are detected.
3.3.2 Labels or Instructions (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Instructions and labels are provided.
4.1.1 Parsing (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: The HTML markup is properly formatted according to these guidelines.
4.1.2 Name, Role, Value (Level A)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Names and roles can be programmatically determined for user interface components.

Table 2: Success Criteria, Level AA

Criteria Conformance Level Remarks and Explanations
1.2.4 Captions (Live) (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports (not applicable) Web: Does not apply - live media is not used.
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Does not support Web: Audio descriptions are not given for videos.
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Text has a contrast ratio of at least 4.5:1, except for some logos, large type or incidental.
1.4.4 Resize text (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Site is still navigable at zoom of 200% of text in the minimum 1024x768 browser window specification.
1.4.5 Images of Text (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Images are used as supplementary learning aides and can be customized in some instances. Particular presentations are considered essential and are exempt.
2.4.5 Multiple Ways (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software) – Does not apply to non-web software
602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports Web: Areas of the site are accessible in several different ways.
2.4.6 Headings and Labels (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Headings and labels are descriptive.
2.4.7 Focus Visible (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports with Exceptions Web: A focus indication is present at most areas of the site, but not all.
3.1.2 Language of Parts (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Language attributes are specified within HTML and PDFs.
3.2.3 Consistent Navigation (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software) – Does not apply to non-web software
602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports Web: Navigational elements keep a consistent relative order at all pages.
3.2.4 Consistent Identification (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software) – Does not apply to non-web software
602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports Web: Items are identified consistently.
3.3.3 Error Suggestion (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: Error suggestions are given when appropriate.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
2017 Section 508
501 (Web)(Software)
602.3 (Support Docs)
Web: Supports Web: All submissions are reversible; financial transactions do not apply.

Chapter 3:  Functional Performance Criteria

302 All Functional Performance Criteria

Criteria Conformance Level Remarks and Explanations
302.1 Without Vision Supports with Exceptions 1.1.1 Focus and tabbing are not fully supported at the moment.
302.2 With Limited Vision Supports (Level AA) 1.4.1 Minimum color contrast 3:1 is passed.1.4.3 Minimumcolor contrast 4.5:1 is passed.1.4.4 Site is navigable when zoomed in.
302.3 Without Perception of Color Supports (Level AA) 1.4.1 Minimum color contrast 3:1 is passed.1.4.3 Minimum color contrast 4.5:1 is passed.
302.4 Without Hearing Does not support 1.2.1 Videos do not have subtitles
302.5 With Limited Hearing Supports (Level A) 1.4.2 Audio controls are availble to increase sound, however1.2.1 Videos do not have subtitles
302.6 Without Speech Supports (Level AA) Speech is not required; course activities that use speech may be skipped
302.7 With Limited Manipulation Supports with Exceptions 1.1.1 Focus and tabbing are not fully supported at the moment.
302.8 With Limited Reach and Strength Supports with Exceptions 1.1.1 Focus and tabbing are not fully supported at the moment.
302.9 With Limited Language, Cognitive, and Learning Abilities Supports (Level AA) Supports currently -Familiar terms are used so that they do not have to learn new symbols, terms or design patterns.Error tooltips are given to help prevent the user from making mistakes, and make it easy to correct mistakes when they do occur.Items like Navigation headers and breadcrumbs are used to help orientate the user and help the user restore the context when it is lost.Help file pages are written in an easy to understand manner.

Chapter 6: Support Documentation and Services

602 Support Documentation

Criteria Conformance Level Remarks and Explanations
602.2 Accessibility and Compatibility Features Supports Information on the accessibility and compatibility features can be found at our support web pages, or by contacting our help desk.
602.3 Electronic Support Documentation Supports (Level A) Documentation in electronic format, including Web-based self-service support, is available.
602.4 Alternate Formats for Non-Electronic Support Documentation Supports Alternate formats usable by individuals with disabilities will be provided upon request.

603 Support Services

Criteria Conformance Level Remarks and Explanations
603.2 Information on Accessibility and Compatibility Features Supports Support services include information on accessibility and compatibility features
603.3 Accommodation of Communication Needs Supports Our help desk is supports a variety of communication methods: phone, email, fax, postal mail, and our contact support form.