- Help Center
- Order Information
- General
-
Release Notes
-
Government/Military
-
Transparent Language Online (General)
-
Librarians/Administrators
-
Educators/Instructors
-
Transparent Language (Mobile)
-
Transparent Connect
-
Order Information
-
Free Resources
-
Byki 4 Deluxe (legacy product)
-
Accessibility Support (WCAG and 508)
-
Miscellaneous
-
Transparent Create
-
Screening Tests
I think I was double charged on my order
Please double-check with your credit-card provider; sometimes they will hold more than one transaction in Pending status, especially if it took a few tries to complete the transaction. If there is, indeed, more than one transaction in Settled status, please fax your credit card statement or other written confirmation to us at +1-858-777-5553 and we will gladly take care of it.