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Account Rollover

You can roll over the learning data from an old account into your new one.

If you do not have access to your previous CL-150 account, lease contact us at support@transparent.com for assistance. Please provide your previous username and the email associated with the account.

If you still have access to your previous CL-150 account:

  1. Log in to your previous account and click the profile icon to expand the drop-down menu:
    profile-drop-down-menu
  2. Click the Account Information option and the User Profile page appears
  3. Scroll until reaching bottom of the first section and you will see the rollover code: 
    ge-rollover-code-profile
  4. Copy this code and then create/login to your new account (If you have not yet created a new account, navigate to the Sign Up Page and enter authorization code provided by your Language Program Manager).
  5. Like previously, click the profile icon to expand the drop-down menu
    profile-drop-down-menu
  6. Scroll down page and you will see section 'Rollover from Another Account' 
    profile-ge-rollover-code
  7. Paste in the copied rollover code from your old account
  8. Click 'Start Rollover' and your old account data will be successfully transferred to your new account