Please see the information below regarding accessibility of Transparent Language Online for Libraries and the companion mobile apps.
The statements below refer to the following products for public libraries:
- Transparent Language Online for Libraries
- "Transparent Language (Offline)" iOS app
- “Transparent Language (Online)” iOS app
- “Transparent Language Online” Android app
Accessibility statement for the Transparent Language Online website and mobile apps (as outlined above).
At Transparent Language, we're committed to making our programs accessible so they can be used by as many people as possible. Our team is building knowledge of these standards, so that where feasible we can support the broadest possible access to our learning systems. As the Transparent Language Online system is updated and new capabilities are developed, we methodically address the support of accessibility for learners with special needs.
As of this update, Transparent Language Online meets all or nearly all of the requirements of WCAG 2.1 for users accessing the program through a computer or tablet web browser. For users accessing the site via their phone web browser or through one of the companion mobile apps listed above, some gaps still exist.
Click here to view the WCAG 2.1 criteria for software applications and websites with our current assessment of Transparent Language Online status for each criteria.
This statement applies to the Transparent Language Online website and mobile apps (as outlined above).
Transparent Language Online has not been tested for WCAG 2.1 compliance by third-party experts, although through good programming practices and our own on-going internal testing, we are working to achieve the highest level WCAG 2.1 compliance.
How accessible are the Transparent Language mobile apps?
It is our opinion that Transparent Language Online meets all or nearly all of the requirements of WCAG 2.1 for users accessing through a computer or tablet browser. For users accessing the site via their phone web browser or through one of the companion mobile apps listed above, some gaps still exist.
Issues we are currently working to address:
- Orientation issues in mobile apps
- The mobile apps and website are optimized to display in portrait mode and therefore the mobile web apps are locked to portrait mode.
- When the website is accessed via a phone web browser in landscape mode, there are issues in part of the interface.
- Text resizing on mobile apps and mobile website
- Issues with increasing text size that causes visual errors on Android tablets. Specifically, when a user zooms in over 150%, some screens within the app become unusable.
- Screen reader issues on iOS devices
- In the iOS apps, if VoiceOver (Apple’s screen reader) is active, there are issues accessing certain parts of the program.
Reporting accessibility problems with Transparent Language Online or the Transparent Language mobile apps
If you find any problems that are not listed on this page or if you think we're not meeting the accessibility requirements, email us libraries@transparent.com to report this.
How we tested our apps
The Transparent Language apps were tested internally for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA using members of our Quality Assurance team who have limited but some experience in WCAG testing. Transparent Language has not done external testing with a certified accessibility specialist.
Preparation of this accessibility statement
This statement was prepared on 18 June 2021.
We continue to test the Transparent Language Online system and companion mobile apps for accessibility on a regular basis. These tests are carried out through manual and automated testing via a combination of tools for accessibility.